June 16, 2010

VoIP And Security

By now you are well aware of how business VoIP can benefit your company.  VoIP has great features and will cut your phone bill down to size.  Before you jump head first into the business VoIP realm of possibilities, there are a few things that you need to be careful of.  The voice quality issues of the past have been recently taken care of now that broadband internet has become more common.  These days the most prevalent concerns with VoIP surrounds network security. 
Hackers have found ways to take advantage of VoIP users like they have done with internet surfers. Given the huge number of internet users that exist today, it is a logical conclusion that hackers do not prevent internet use.  Also, hackers shouldn't deter people from using business VoIP. 
You can easily deter unwanted parties from accessing your VoIP system by taking some preventative measures.  This article will explain to you how someone could take advantage of you via VoIP, and how to protect yourself against these attacks.  
1) Remember that simply plugging your business VoIP components into your already-secured network does not mean your networks are still secure. The process is not that simple.
2) Remember that securing your VoIP and data network is somewhat complicated since you are combining voice and data into one network.  The process is somewhat complex, but taking the time to make sure your VoIP line is completely secure is a worthwhile use of your time.
Why is it imprtant to secure your VoIP?
Every VoIP phone service account has an associated IP address. Spammers have found that it is quite easy for them to send messages in the form of voicemail to hundreds of IP addresses at a time. If this happened to you, your voicemail could be completely overrun with spam, possibly beginning a chain of events of problems for your business.  In addition to this, many spam messages carry viruses and spyware along with them; this type of problem with your VoIP program could slow down your company. One other issue you could come across is phishing. Phishing occurs when an unwanted party attempts to obtain personal sensitive information such as credit card information, bank numbers, etc., by posing as a trusted entity.
Ways to protect your business VoIP from possible attacks:
-Whenever you are concerned about a strange company calling you, do some research on the company, and feel free to call them back.  Many phishing attacks are done via automated system, so be sure you get a human talking on the phone.  
-To protect yourself from outside hackers, double-check to find out if your call manager software detects and filters out suspicious calls.  Talk to your business VoIP provider about anti-phishing and hacker protection.

VOIP communications with the skype wi-fi phone technology.

Filed under VOIP by amauser

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